How to Order
Orders can be placed online through the Product and Services page or by emailing email@example.com. International orders can also be placed directly online or by email. There is a $25 documentation fee per order for all international orders. All international orders need to be paid prior shipment.
We accept credit cards or purchase orders (PO).
If you are a new customer and would like to place an order using a purchase order (PO), please email us the following information to firstname.lastname@example.org.
1. Shipping address, billing address, and three trade references in United States (name/address/phone of the trade references) using your organization's letterhead.
2. W9 form if you are a US company. Tax ID or value added tax identification (VAT) number if you are not a US company.
Mailing & Shipping address:
10-A Roessler Road
Woburn, MA 01801
For general inquiries, please email us at email@example.com
Hours: 8:30 AM - 5:00 PM (EST).
Orders placed after 2:00 pm will be processed next day.
We are closed on the following national holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day