Ordering Products
Products can be ordered online through our Products page.
If you would like to place an order by email, please send the following information to orders@cellmosaic.com:
- Purchase order (PO) number or credit card information.
- Shipping address.
- Billing address.
- Contact name, email address, and phone number.
- Catalog number, product description, quantity, and package size.
- If the order is tax-exempt, please provide a resale or tax-exemption certificate.
We accept both credit cards and purchase orders (POs).
If you are a new customer and would like to place an order using a purchase order (PO), please email the following information to orders@cellmosaic.com:
1. Your shipping address, billing address, and three U.S. trade references (including the name, address, and phone number of each reference) on your organization's letterhead.
2. A completed W-9 form if you are a U.S. company, or your Tax ID or Value Added Tax (VAT) number if you are an international company.
Mailing & Shipping Address
CellMosaic, Inc.
10-A Roessler Road
Woburn, MA 01801
Phone: 781-463-0002
Email: info@cellmosaic.com
Business Hours: Monday–Friday, 8:30 AM–5:00 PM (Eastern Time)
Terms and Conditions for Sales of Products
Credit Card Payment Policy
- Online Product Orders: No credit card transaction fee applies to orders placed directly through our website.
- Email or Phone Orders (Prepaid Before Shipment):
- No credit card transaction fee applies to orders under $5,000.
- A 3% credit card transaction fee applies to orders of $5,000 or more.
- Purchase Orders (Net 30 Terms): A 3% credit card transaction fee applies to purchase orders paid by credit card under Net 30 terms.